What Our Clients Say


From sales persons to management to CEOs of Fortune 500 Companies Negotiation Resources has proven to help clients achieve success. Just review the testimonials below:

 

"Northwest Farm Credit Services hired Bob Gibson- Negotiation Resources- to conduct five sales/negotiation seminars in April and May 2004. We spent several months in 2003 searching for the right person to conduct this training. Our goal was not only to improve sales skills, but also to improve the profitability on each sale. Bob delivered an excellent program that exceeded my high expectations.

Participants in our training programs rate instructors on a 1-5 scale (5= Exceptional; 1=Poor). The average rating for the five sessions was 4.73. This was among the highest ratings we’ve ever measured. One of the sessions was rated 4.95.

Although it is too early to measure Bob’s direct impact on the profitability of our organization; I have seen numerous instances where credit officers are applying Bob’s techniques while negotiating on behalf of our organization. I have no doubt that we will benefit from improved margins and fees as a result of having Bob train our staff. The terminology and techniques Bob uses have found their way into our sales staff’s day-to-day language and thought processes. This is quite an accomplishment considering Bob was in front of each group of employees for only 2 days.

We are very pleased with Bob’s training and are already in the process of booking him for a follow-up seminar to include employees who were unable to attend the earlier sessions."

Blair J. Wilson
Regional Vice-President
Northwest Farm Credit Services

 

"Negotiating When Relationships Matter" is an excellent skills development program taught by an expert in the field of Negotiations. The program is applicable to any business discipline whether it be negotiating a deal with a potential business partner or negotiating with a colleague over valuable internal resources. The practical approach and excellent exercises make it a program that participants leave feeling as though they now have easy to apply techniques that will help them with their future negotiations." "

Chris Wells
VP of Human Resources
Xoma

 

"In the beginning, we wanted to hire Bob for his negotiating training skills for our sales force, but decided that our entire management team could use this training because negotiating is a basic skill required for each of us. At our International Business meeting last January, he filled the bill to a "T," and we all got what we wanted -- better skills for our personal and professional lives. Recently, I sold and bought a home. The savings I earned (by listening and learning from Bob Gibson) more than paid for his fee to our meeting although I'm not sharing it with the company. If you are open minded and want to improve, Bob Gibson is worth the investment."

Frederick E. Wallin
Vice President, Marketing and Business Development
AFG Industries, Inc

 

"As a leader in the global Pulp and Paper Industry with 5 billion in sales, we became aware of a serious deficit in the operational structure of our corporation. We were not aggressively developing leadership for the future. This is a common phenomenon for champions in a healthy and active economic environment- maximize today and worry later about tomorrow.

Bob was able to make leadership in our business world an exciting subject. We see evidence each day of the impact on the managers who participated --- in their daily performance, their interpersonal skills and professional demeanor. The programs' content and design, in concert with Bob’s style, resulted in leadership development success for our team. We are now focused on an opportunity to utilize Bob Gibson’s unique abilities in today’s Pulp and Paper Marketplace, in the area of negotiating on the Corporate level, and developing a training program directed toward the sales force to maximize profits."

Vaughn Pusey
Sales Manager for the Americas
Metso USA Inc.

 

"Our sales force quickly recognized several benefits of the program. First, they could immediately apply the gambits to their own selling situations. Second, and most important the gambits work! These two factors have dramatically raised the confidence levels in our people at a time that it is most needed."

John Dvorsky
In-house Project Manager
Yellow Freight Systems, Inc.

 

"You have a unique knack for humorously connecting with your audience. The mark of an excellent speaker is that one remembers the points made long after the session ends, and you certainly accomplished that."

Connie Bergeron
ITT Sheraton

 

"Playing For Keeps made an immediate and significant impact on VeriFone. Bob Gibson’s ability to customize his content to fit our unique selling environment and his reinforcement of our existing sales training program improved the bottom line and increased sales force confidence."

Robert Bergman, Ph.D.
Manager of Performance Systems
VeriFone, Inc.

 

"I have worked with Bob Gibson, of Negotiation Resources, for the past few years. Initially Bob and I became acquainted virtually by discussing the needs of the HP Technical Regulations teams within HP. We spent several phone interviews together and Bob had similar interviews with other Tech Regs individuals. 

The first course offered for our teams was a great success. Two of my team attended the class and upon their return were so excited about the new negotiation tools and applications they'd learned.

Having recently attended the course and meeting Bob personally, I highly recommend his custom tailored Negotiations courses. The delivery is on pace and very effective for those present. The exercises add value to the tools and techniques described during the course. A follow up phone conference serves to reinvigorate the learning process.

Individuals attending Bob's courses will certainly become better negotiators, in what ever their field of work. Learning one's individual style and how to migrate to other styles was a key learning for me. 

Enjoy your time with Mr. Gibson, listen intently and learn to become a better negotiator."

Guy Goodlett 
Director
Worldwide Technical Regulations 



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